FAQs
What payment methods do you accept?
We want to make shopping with us as easy as possible. At checkout, you can pay securely using all major cards and digital wallets, including:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
All payments are processed safely through our trusted provider, so you can shop with confidence.
Can I change or cancel my order after placing it?
We process orders quickly to make sure your items reach you as soon as possible, so it’s not always possible to make changes or cancellations once your order has been confirmed.
If you do need to make a change, please get in touch with us as soon as you can and we’ll do our best to help. For full details on cancellations, returns, and exchanges, please see our returns & exchanges policy.
If you’re unsure or have any questions, please don’t hesitate to contact us — we’re always happy to help.
Do you ship internationally?
At the moment, we only ship within the UK. We’re working on expanding our delivery options in the future, so international shipping may be available at a later date.
If you’d like to be kept up to date when we start shipping abroad, we recommend joining our mailing list or contacting us directly — we’d love to let you know when this becomes available.
How much does shipping cost?
We’re proud to offer free delivery on all mainland UK orders — no hidden fees or minimum spend required. The price you see at checkout is the final price you’ll pay.
How do I start a return?
If you’d like to return an item, simply get in touch with us through our contact page or email us directly at info@versatilehomeandgarden.co.uk. We’ll guide you through the process and let you know the next steps.
For more details on eligibility, timeframes, and conditions, please see our returns & exchanges policy.
How can I contact you if I have more questions?
We’re always happy to help. You can reach us anytime through our contact page, or email us directly at info@versatilehomeandgarden.co.uk. We’ll get back to you as quickly as possible.